🔍 Fraud Risk Investigator at Telus Digital
Hey there! Are you passionate about fighting financial crime and keeping people's money safe? Telus Digital is on the lookout for a sharp and curious Fraud Risk Investigator to join their team at their Cork HQ in Mahon. This is a fantastic opportunity to work with cutting-edge tools and make a real difference every single day! 💪
📋 Quick Summary
In this role, you'll be reviewing transactions, spotting suspicious activity, and working directly with customers to protect their accounts from fraud and financial crime. You'll be part of a fun, innovative team that values problem-solving and efficiency.
💼 What You'll Be Doing
- Reviewing fraud alerts and taking action when needed
- 🔎 Contacting users to verify account activity and transactions
- Conducting Enhanced Due Diligence (EDD) reviews on high-risk users
- Locking or closing accounts when necessary
- Documenting findings and escalating suspicious activity for SAR consideration
- Helping tune and improve transaction monitoring rules
- Training future teammates and writing clear process documentation
✅ What They're Looking For
- Experience in fraud detection within banking, fintech, or financial services
- Strong knowledge of KYC, AML, and risk assessment procedures
- Familiarity with transaction types like ACH, wire transfers, and debit/credit cards 💳
- Excellent communication skills — both written and verbal
- A curious mind with a love for problem-solving 🧩
🎁 Perks & Benefits
- €35,000 gross per year + monthly performance bonus
- Private medical insurance (after 6 months)
- Onsite gym, subsidized canteen, and bike-to-work relief 🚴
- Pension scheme and maternity/paternity leave
- Career advancement opportunities
📍 Location & Schedule
- Onsite — Cork HQ, Mahon
- Shifts: 11:30–20:00, Monday to Friday (weekend shifts may be introduced)
⭐ Don't worry if you don't tick every box — Telus Digital encourages all great candidates to apply! Their recruitment team will be in touch within 7 days if your application is successful.