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Employment » Travel » Front Desk Agent (Zero-Hour Contract)

Front Desk Agent (Zero-Hour Contract)

Posted by Support Admin October 25, 2024
  • Salary £15.06 per hour + tronc service charge + commission on upselling
  • Location London, England, United Kingdom [map]
  • Job Type Part-time

Job Description

Join the Iconic THE SAVOY, A FAIRMONT MANAGED HOTEL Team! 🌟



Hey there, luxury hospitality enthusiast! We're looking for a stellar Front Desk Agent to join our amazing team at The Savoy. This isn't just any hotel gig - you'll be part of one of the world's most iconic hotels with a rich history dating back to 1889!



What You'll Do:



  • Create unforgettable experiences for our guests 🎭

  • Handle check-ins, check-outs, and billing like a pro

  • Plan awesome itineraries and make reservations

  • Upsell and cross-sell to boost our revenue

  • Work different shifts, including nights (flexibility is key!)



What We're Looking For:



  • 1-3 years experience in a luxury hotel environment

  • Excellent communication skills and a positive personality

  • Knowledge of OPERA PMS (ALICE concierge system is a plus!)

  • Ability to multitask and problem-solve in a fast-paced setting



Perks of the Job:



  • Competitive salary + tronc service charge + commission

  • Fantastic discounts at Fairmont and Raffles hotels worldwide

  • 50% off at our iconic bars, restaurants, and spa

  • 31 days of holiday (increases to 33 after 5 years)



Ready to be part of something extraordinary? Apply now and let's create some magic together at The Savoy! ✨

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