🎮 Social Media Manager – Old School RuneScape
Hey there! Are you a gaming enthusiast who lives and breathes social media? Do you know your way around OSRS memes, TikTok trends, and Reddit threads? If so, Jagex: The RuneScape Company wants YOU to join their awesome Marketing team! This is a super exciting opportunity to be the social media voice of one of gaming's most iconic franchises. Here's everything you need to know! 🚀
📋 Summary
This is an execution-focused Social Media Manager role based in Cambridge, UK (with flexible/predominantly remote working). You'll be bringing campaigns, updates, and community moments to life across Facebook, Instagram, YouTube, X, and TikTok for Old School RuneScape. Strategy is handled internally — your job is to make the magic happen! You may also support RuneScape and RuneScape: Dragonwilds during high-priority campaigns.
🏢 About The Company
- Company Name: Jagex: The RuneScape Company
- Website: www.jagex.com
- Location: Headquartered in Cambridge, United Kingdom
- Home to one of gaming's most enduring franchises — RuneScape, with over 300 million player accounts across 25 years!
✅ What You'll Be Doing
Campaign & Content Execution
- Execute social campaigns for product updates, in-game events, and key marketing moments
- Produce, edit, and publish high-performing short-form video content across all major platforms
- Work with internal creative services to deliver platform-native assets
- Collaborate with creators and community members to boost reach and authenticity
- Bring a deep understanding of OSRS gameplay, culture, and the creator ecosystem
Community Engagement & Interaction 💬
- Engage daily with players across social channels in a friendly, authentic voice
- Respond to player comments, feedback, and questions promptly and professionally
- Moderate discussions and escalate issues to Community or Player Support as needed
- Champion a welcoming, inclusive, and player-first tone across all platforms
Creator Relationships & Advocacy
- Identify and build relationships with creators and community advocates
- Track emerging voices, trends, and memes in the RuneScape creator scene and wider gaming culture
- Support creator collaborations to elevate campaigns and strengthen community connection
Reporting & Insights 📊
- Monitor performance metrics across all social channels
- Provide light-touch weekly reporting on content performance and player sentiment
- Surface emerging opportunities, community feedback, and real-time risks to internal teams
Live Operations Support
- Provide real-time social support during updates, live events, and unexpected outages
- Help manage communications around leaks or service disruptions
- Collaborate with Community team for accurate, timely updates during live moments
🌟 What They're Looking For
- Familiarity with RuneScape, MMORPGs, and the wider gaming industry
- Proven experience creating short-form video and social-first content
- Fluency in gaming culture — from Reddit threads to TikTok trends
- Strong organisational skills and ability to thrive in a fast-paced environment
- Confidence operating independently within a defined strategic framework
- A community-first mindset — celebrating player creativity and showing up authentically
🎁 Perks & Benefits
- Private Healthcare, including Dental Plan
- Discretionary annual performance bonus
- Minimum 6% Pension contributions
- Life Insurance
- Enhanced family leave policies from day 1
- Flexible working hours
- 25 days annual leave + Bank Holidays + option to buy/sell holidays
- Predominantly remote/flexible working arrangement
✨ Jagex: The RuneScape Company is committed to equal opportunities and an inclusive workplace. They recruit, develop, and promote based on merit and ability. If you need any reasonable adjustments during the recruitment process, let them know when invited to interview!