Join the Exciting Team at EDITH COWAN UNIVERSITY! 🎓

Hey there, future Communications Centre Manager! 👋 Are you ready for an awesome opportunity to lead and inspire? We've got just the role for you at ECU!

What's the Gig? 🤔

You'll be the rockstar leading our digital frontline and escalation teams, making sure our students get top-notch service across all channels. It's all about creating an amazing experience for our future and current students. 🌟

Your Mission (Should You Choose to Accept It) 😎

• Lead the charge on our digital and enquiries service 💻


• Make our customer experience even better through continuous improvement 📈


• Plan like a pro to keep things running smoothly, even during busy times 📅


• Crunch the numbers to track performance and make smart decisions 🧮


• Build awesome relationships inside and outside ECU 🤝


• Coach and develop your team to be the best they can be 🏆


• Champion a customer-first mindset across the whole Centre 🥇

Are You Our Perfect Match? 💖

We're looking for a customer-focused leader who thrives in fast-paced environments and loves developing people. If you're all about purpose, people, and improvement, you'll fit right in!

Ready to Join Us? 🚀

Send your resume and a 2-page cover letter to Laura Ashe at laura@ashemunro.com. Got questions? Give Laura a ring on 0432 603 981.

Don't wait too long – applications close Wednesday 26 November, 2025 at 11:30pm AWST!

Come be part of something extraordinary at ECU! 🌈