Recent Employment Listings

Group Customer Service Representative

  • Salary CA$42.5K/yr - CA$76.9K/yr
  • Location Remote, Canada [map]
  • Job Type Full-time

Job Description

Join the EMPIRE LIFE Team! 🌟



Hey there! We're looking for a friendly face to join our Group Operations team as a Group Customer Service Rep. 😊 This is your chance to shine in the world of insurance, investments, and benefits!



What's in it for you? 🎉



  • Make a difference: Help us simplify insurance for our customers

  • Grow your skills: Learn, develop, and contribute directly to our business

  • Deliver awesomeness: Provide top-notch service to our lovely customers



Your day-to-day adventures 🚀



  • Be the superhero for our customers, solving their problems with a smile

  • Get creative with solutions and keep those escalations to a minimum

  • Rock those customer interactions and hit those performance targets

  • Master our digital platforms and become the go-to expert

  • Own each customer interaction from start to finish



What we're looking for in our dream teammate 🦸‍♀️🦸‍♂️



  • Bilingual in French/English (big plus!)

  • A team player with a can-do attitude

  • Sharp problem-solving skills and attention to detail

  • A natural communicator who can juggle multiple tasks

  • Previous customer service experience is a win

  • College or University education



The perks of joining our crew 🎈



  • Competitive salary with annual increases

  • Annual bonus program

  • Comprehensive benefits package

  • Flexible work arrangements

  • Four weeks of vacation from day one

  • Pension plan with employer matching

  • Wellness and recognition programs



Ready to join the EMPIRE LIFE family? Apply now and let's make insurance awesome together! 🌈



For more info, check out https://www.empire.ca/workatempire



Questions? Contact recruitment@empire.ca

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