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Senior Manager, Contact Centre Transformation

  • Salary Not specified
  • Location Sydney, NSW, Australia [map]
  • Job Type Full-time

Job Description

Hey there, future Contact Centre Transformation guru! 👋



Are you ready to join the awesome team at Deloitte Digital and help shape the future of customer service? We're looking for a rockstar Senior Manager to lead our Contact Centre Transformation practice. 🚀



What you'll be doing:



  • Solving complex business problems with cutting-edge AI and cloud technologies

  • Leading engagements and teams to deliver innovative solutions

  • Selling and implementing AI-powered omnichannel customer service tech

  • Being a trusted AI and service Subject Matter Expert for our clients

  • Helping shape the future of our practice and build awesome relationships



Why you'll love it here:



  • Work on challenging, innovative projects that make a real impact

  • Collaborate with a diverse team of passionate professionals

  • Enjoy flexibility in where and how you work

  • Access to great perks and benefits, including wellbeing leave and retail discounts



If you're a connector, collaborator, and communicator with a passion for AI and customer service tech, we want you on our team!



Ready to take the leap? Apply now and let's chat about how you can help us transform the world of customer service! 😎



For more info, check out Deloitte Careers

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